Thanks for Caring - Christmas #CaringHeroes

Throughout 2016, Springhill Care have been campaigning to highlight the Caring Heroes of the care sector and we would like to extend a special thank you to those working at Christmas.

Our ‘spare a thought’ message is for all employees throughout the care industry working through Christmas.

Donna Briggs, managing director of Springhill Care Group, said: “Let’s extend a special thank you to those working at Christmas to look after the loved ones who need support.

While most of us will be enjoying time with our family, these people will be working in some form of capacity to ensure the care they offer is uninterrupted and that those most vulnerable are looked after and can enjoy this time themselves.

“As part of our Caring Heroes campaign, we want to change the culture in the care industry to make those working in it proud of the good work they do throughout the year.”

Springhill Care operates a range of activities on behalf of employees including healthy menu cards detailing easy and affordable recipes, and providing fresh fruit to encourage healthy eating.

To express support for our campaign, we are asking people to tell their stories on Twitter using the hashtag #caringheroes.

(The number of people estimated working in adult social care in England is estimated at 1.48 million,
with 16,015 registered care homes coming under the independent regulator of health and social care the Care Quality Commission.)




Christmas Caring Heroes 

Whilst most of us will be with family opening presents and tucking into our Christmas dinner spare a thought for those who will be working on Christmas Day.  

There will be approx.900,000 people working on Christmas Day,  most of these people will be working in a caring capacity, for example: volunteers, care and support staff, nurses, doctors & emergency services. At Christmas let’s extends a special thank you to our Christmas Caring Heroes.


Thank you x













Birch Green staff honoured for contribution to care

Ken and the Springhill Care Team at the awards

Staff at Birch Green were honoured recently after being shortlisted for a major industry award.


Angela Hart was shortlisted for the Good Nurse award category in the Great British Care Awards’ North West heat. Alison Peate for the Ancillary Worker, Emma Ashworth for the Care Home Worker, and Gill Seddon for the Activities Coordinator.


The awards feature a series of regional events throughout England, designed to celebrate excellence across the care sector.


They feature 21 categories, and include all areas of the sector such as older people, specialist services or residential and home care.


Winners of the regional titles go on to take part in a national competition.


In the end, Birch Green’s team weren’t successful, but colleagues from across the group are very proud of them for making it to the finals.


On the night, Springhill group chairman Ken Nolan was crowned the winner of the Outstanding Contribution to Social Care award, and Virginia Perkins, head of human resources, won the Care Newcomer award.


Judges praised Ken and the Springhill Care Group, saying: Ken Nolan has worked tirelessly for over 32 years to deliver the highest quality care. Ken is driven by the values of social care, and the services which Ken leads are beacons of quality and innovation and are always connected to the local community.


“Ken Nolan's contribution to the care sector goes far beyond the services that he leads and delivers, he is a true sector champion and a great ambassador for the entire sector.”


Other shortlisted staff were:


  • Springhill Care Home’s Donna Walmsley for the Dementia Carer award.
  • The team at Affinity Supporting people were shortlisted in the Care Employer award and Care Team award categories.
  • Riversway: Julie Fowler for the Dignity Care award and Sabrina Prewett for the Care Newcomer award.


Ken Nolan added: “As we know, good care requires a great team effort; this is only achieved thanks to the dedication and commitment of all the outstanding people I am privileged to call colleagues and friends.


“Springhill Care Group has always worked hard to support its staff and to help their development, and I’m delighted for all our staff who were shortlisted or left with an award.”





Birch Green Care Home adopts new medicine management system

Birch Green Care Home and Riversway Nursing Home have both implemented an innovative new digital system to manage resident medication administration practices.

Riversway has revolutionised its medication management procedures, moving away from dated paper based systems, and offering a medicine management system with significant benefits, including increased efficiency and a reduced risk of administrative errors.

The system called Well Careplus was launched by Well Pharmacy last year to digitally disrupt traditional paper based practises. Well Careplus aims to future-proof care homes by giving pharmacists complete access to the medicine records of residents.

Enabled by specially designed tablet technology, called the Well Pad, Well Pharmacists are able to proactively advise care homes, ensuring prescribed drug therapies are safe and effective for residents, and that administration records are correct.

Drug administration errors are often a key element of concern by the Care Quality Commission when they inspect care homes, and managing the ordering and administration of medicines to residents is a complex and time consuming process. Typically, in a 67 bed care home some 4000-plus individual medicines are delivered to residents each week.

Jan Wilkins, General Manager at Riversway, said: “Medication plays such an important role in the day-to-day life of the residents we care for. We are always keen to move with the times and make systems more efficient. The Well Careplus system is reducing errors and is hence much safer than paper systems. It’s already saving us time, and reducing waste.”

Specialist health technology development firm, Invatech Health, which designed the Well Pad, recently commissioned a study, by the School of Pharmacy at Cardiff University, to evaluate the tablet’s reliability and key benefits. Across the care homes in the study, overstocking of medicine was reduced by 22 per cent, returned medicine wastage was reduced by 55 per cent, missing medication administration entries on the residents’ records dropped by 80 per cent, and over 92 per cent of participating care homes said they would not wish to return to paper based systems.

The Well Pad is fitted with a scanner to tell staff in the home what each resident has been prescribed by their GP. It has fail-safe systems in place to prevent medicines being administered incorrectly, ensuring the right person gets the right medication, at the right time.

Steve Newton, Director of Quality & Compliance at Springhill Care Group, said: “The care home sector has been slow to embrace the benefits of new technology, and this technology will revolutionise how this complex and critical aspect of care is managed.”


Jennifer qualifies

When members of our care staff were undertaking various training sessions recently, one of our residents, Jennifer, asked if she could get involved.

Sessions were being held on food hygiene, health & safety and fire awareness, and Jennifer was very keen to join in, so we said ‘why not!’

Afterwards Jennifer said how much she enjoyed the session, and last week Jennifer received her certificate for infection control and food hygiene. She’s now asking when the next session is, as she’s so keen to take part again!

Congratulations on your certificate Jennifer :) 

NVQ success for Birch Green staff

Two staff at Birch Green Care Home are celebrating after completing not one, but two Level 3 NVQ Diplomas in business & administration and business performance.

Ali Peate and Jennie Green, who both work as administrators at the home, recently finished the last part of the two year course.

Supported by Birch Green and Springhill Care Group’s management throughout, the pair did most of the qualification at home, with visits to St Helen’s College.

Well done Ali and Jennie!

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Contact Us

Contact: Victoria Sudworth, Registered Manager

Birch Green Care Home
Ivydale, Birch Green
Skelmersdale, Lancashire WN8 6RS

Tel: 01695 50916
Fax: 01695 51301
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Call Us: 01695 50916


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